
| Dealer | twofive, Inc. |
|---|---|
| Head of administration | Katsutomo Tsuda |
| Location | Taiyo-Bldg 7F, 5-1-2 Kitanagasa-dori, Chuo, Kobe |
| TEL | +81-78-341-3925 |
| info@itf.bz | |
| Trade name | My ITF |
| Required charges other than the price for goods |
|
| Expiration date of the application | Within 7 days from your order acceptance date. |
| Defective products | For initial failure that occurred within 7 days from the date of product arrival, we are corresponding by exchange or repair. |
| Sales volume | There is no particular specification. (There is a setting by the product.) |
| Delivery time |
Basically, we will deliver the goods within 10 days from the day of your order.
For "hard-to-find goods" or the "goods reserved", we will inform the arrival day by e-mail, etc. and ship immediately once the goods has arrived. |
| Payment method | Credit card or Bank transfer |
| Payment deadline (If you purchase at bank transfer) |
Please transfer to the account specified by us within 7 days from the date of order receipt. If 7days is exceeded, Please re-order, because your order will be treated as canceled. |
| Deadline for the return |
Due to the nature of the product, we will refuse returned goods by customer‘s convenience, in principle.
(Defect, damage or shipping mistake etc.) If there is an exchange or returned goods by our responsibility, we will correspond by exchange or refund with responsibility in our store. Also, if you can not provide the same product by any chance, there is a case where we are allowed to take the form of a refund, please understand. |
| Carriage of return | When there is an initial failure or shipment product mistake, we will respond by cash on delivery. |